Legal
Privacy Policy
1. Who we are
This Privacy Policy explains how Infrahaus Ltd (“Infrahaus”, “we”, “our”, or “us”) collects, uses, discloses, and retains personal information when you visit our websites (including infrahaus.com), contact us, or use our internal and customer-facing software tools and integrations (collectively, the “Services”).
Contact: info@infrahaus.com
2. What we collect
Depending on how you interact with us, we may process:
- Identity & contact data — name, email address, phone number, company name, job title.
- Communication data — messages you send us by email, form, or other channel.
- Technical data — IP address, browser type, device/OS, approximate location, pages viewed, and similar log data.
- Cookie & preference data — cookie consent choices and essential site functionality cookies.
- Account & operational data — credentials and configuration for authorised users of our tools.
- Integration data — data accessed via third-party services you or we connect (for example accounting, email, calendar, or productivity platforms), limited to what is required for the integration and permitted by you or your organisation.
We do not knowingly collect personal information from children under 16.
3. How we collect it
- Directly from you — when you email us, fill a form, apply for a role, or use our Services.
- Automatically — through server logs, essential cookies, and similar technologies when you use our websites.
- From third parties — service providers, business partners, or platforms you authorise us to connect (e.g. Intuit QuickBooks, Microsoft, Google), subject to those providers’ terms and your permissions.
4. How we use personal information
We use personal information only as needed to:
- Operate, secure, and improve our websites and Services.
- Respond to enquiries and manage business relationships.
- Provide authorised software integrations and internal operations tooling.
- Process applications and partnership discussions.
- Comply with law, enforce our terms, and protect our rights and systems.
- Send service-related notices; marketing only where permitted and with an easy opt-out.
Where UK GDPR / EU GDPR applies, our bases typically include contract performance, legitimate interests (running and securing our business), consent (where required, e.g. non-essential cookies or certain marketing), and legal obligation.
5. Sharing
We may share personal information with:
- Service providers who host, process, or support our Services under appropriate agreements (e.g. hosting, email, analytics if enabled, accounting platforms).
- Professional advisors (legal, accounting) where needed.
- Authorities when required by law or to protect rights and safety.
- Successors in a merger, acquisition, or reorganisation, subject to applicable law.
We do not sell your personal information.
6. International transfers
Some providers may process data outside the UK/EEA. Where we transfer personal data internationally, we use appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) as required by applicable law.
7. Retention
We retain personal information only as long as needed for the purposes above, including legal, accounting, and security requirements. Retention periods vary by category (e.g. enquiry emails vs. contractual records).
8. Security
We implement technical and organisational measures appropriate to the risk (access control, encryption in transit where standard, least-privilege access to integrations). No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Your rights
Depending on applicable law, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability. You may also withdraw consent where processing is consent-based, and lodge a complaint with the UK Information Commissioner’s Office (ICO) or another competent supervisory authority.
To exercise rights: info@infrahaus.com.
10. Cookies
Our site may use cookies that are strictly necessary for basic operation and, if you accept, optional cookies for analytics or preferences. You can manage choices via the cookie banner (where shown) and your browser settings. Rejecting non-essential cookies will not block core site access.
11. Third-party sites and apps
Our Services may link to or integrate with third-party products (including Intuit QuickBooks Online and other business tools). Those products are governed by their own privacy policies. We encourage you to review them before connecting accounts.
12. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Services after an update constitutes acceptance of the revised policy where permitted by law.
13. Contact
Privacy questions: info@infrahaus.com
Website: https://infrahaus.com
Related: Terms of Service / EULA